Delete Your Account

This works the same for customers and partners:

Customer app or website

Open Profile → Settings → Delete account, read what will happen, and confirm.

Partner app or partner website

Open Profile → Delete account, type DELETE to confirm, and submit.

Email privacy@homeeigo.com from the email address on your account, or include the mobile number registered with it, with the subject "Delete my account". We confirm the request comes from the account holder before acting, and reply within 72 hours.

Straight away

Your account is closed and you are signed out everywhere. Partners stop receiving job offers.

For 30 days

You can change your mind: contact support and we will restore the account.

After 30 days

Your personal data is erased as described below. This cannot be undone.

Backups

Encrypted backups that still contain your data expire within 90 days of the request.

Your profile

Name, email address, mobile number, date of birth, gender, profile photo and bio.

Sign-in

Your password, sessions and registered devices.

Saved addresses

Street, building, flat, landmark and instructions; only the city and an approximate area remain on past bookings.

Partner details

PAN, Aadhaar, bank and UPI details, emergency contact, and uploaded identity and qualification documents.

Bookings, invoices and payments

Kept for the period tax and accounting law requires, no longer linked to your name, email or phone.

Safety and fraud records

Records of a safety incident or fraud investigation, where needed to establish or defend a legal claim.

Refunds already in progress are still paid to the original payment method. If you have a wallet balance or, as a partner, unpaid earnings, use or withdraw them first, or contact support — once personal data is erased we can no longer verify a claim against the account.